We run 24/7/365 so you can too.

Conair’s Uptime Promise states: “You’ll spend more time making quality products and less time installing and maintaining equipment, and if you don’t we’ll make it right.”

When it comes to maintaining uptime, the people of Conair know that we’re in it together with you. It means that we make the equipment, you make it productive, and then we work together to keep it profitable. It means consulting with you, offering guidance and advice, answering your questions, and delivering the right parts at the right time. But most of all, it means that we shift our focus from reacting to downtime situations when they happen to understanding, addressing, and systematically eliminating the causes of downtime altogether.

Keeping our promise demands the best parts, service, and field support professionals in the industry – superbly trained, highly skilled, and deeply experienced. A team that is at your service, 24/7/365, whether on the phone or in the field. A team that can help with any Conair product, old or new. A team recognized far and wide as the industry’s best in delivering:

Technical Service. Count on us be there when you need us, with all of the experience and product knowledge that the industry has come to expect from Conair. Our service advisers answer 700-plus calls a day and, in nearly half the cases, customers like you get exactly the answer you need – advice, information, parts, or solutions – in just one call.  And if you need on-site assistance, Conair has the largest corps of field service professionals – almost 40 strong — of any auxiliary equipment supplier.

Parts. Need parts? Conair has them. We inventory more than 50,000 line items—more than 1.5 million parts in all. And you can get what you need by calling our Instant Access Hotline 24/7, or by using our online parts catalog.  Once your order is placed, rest assured: Nearly 90 percent of orders ship from Conair within one business day. Or skip the call and the wait altogether by letting us recommend a spare-parts kit for any of your Conair equipment.

Preventive Maintenance. Conair’s primary objective is to help you maximize uptime, optimize skilled labor and maintenance dollars, and extend the productive life of your equipment. We can tailor PM programs to your needs and budget, including audits, recommendations, parts and supplies, upgrades, and personnel training.

Training. It’s a fact: regular employee training can dramatically improve performance, safety, profitability, and uptime. Conair offers customized training solutions for every type of equipment we sell, shaped to meet your operational and maintenance requirements.